Sol-xo helps US bank master Luna HSM
A top-three US bank sought Sol-xo’s expertise to get the payment-card-setup encryption for its customer-service web portal back on track.

The bank chose Sol-xo for its reputation and extensive experience with encryption using Safenet’s Luna HSM (Hardware Security Module). When it became apparent that the internal data-on-the-move development stalled the entire project, Sol-xo supported the implementation and infrastructure of the HSM encryption processes. The data sets transmitted are PINs and personal information. Within days the project got back on track and Sol-xo helped to get the high-availability setup for the HSMs right.

Sol-xo wins multi-channel solution
Sol-xo helped Voxeo win a tender for a US health monitoring solution using mobile web, 2-way SMS, and IVR communications for a unified customer experience. Center-piece of the delivery architecture is Voxeo CXP.

Sol-xo completed questionnaire delivery
Sol-xo helped Voxeo sell a highly configurable survey solution based on hosted Voxeo CXP to a global service provider. The solution enables the provider to use one application for many different survey for different customers in the languages required.

We hire:

Software engineer (f/m)
Orlando, FL

For our development department, we are looking for software engineering specialists skilled in Voxeo CXP Customer Experience Platform, Java, or WebServices.

Systems-integration engineer (f/m)
Orlando, FL

For our development department, we are looking for skilled telecommunications specialists with a focus on costumer software deployments, Voxeo Prophecy or SIP/VoIP.

Prime Factors and Sol-xo announce reseller partnership

Prime Factors, Inc. and Sol-xo have formed a reseller partnership to target the Europe and Middle East payments industry with complementary data security software and services.

Prime Factors

“Our customers depend on us to deliver world-class data security platforms and more importantly, follow through with world class support regardless of their geographical location. Sol-xo’s commitment to their customers through providing IT data security and business services align well with our expansion into the European and Middle East payments ecosystems,” says Prime Factors CEO Patrick Riley.

Full press release at www.prweb.com.

About Prime Factors, www.primefactors.com

Sol-xo is a global competence center for IT and business services focused on customer contact and security in enterprises.

Stages of value creation range from consulting and business process optimization to the development and implementation of system solutions that bring together technology, analytical applications and best practices.